Booked By Friday Privacy Policy
Effective Date: May 23, 2025
This Privacy Policy explains how Booked By Friday ("BBF," "we," "our," or "us") collects, uses, shares, and protects your information. By using our website and services, you agree to this policy.
1. Information We Collect
We collect the following categories of information:
- Personal Information: Name, firm name, email address, phone number, and related contact details.
- Firmographic Information: Business size, pricing tiers, client volume, offered services, industry, software preferences, and other operational data provided by you.
- Behavioral and Usage Information: Anonymized and aggregated data from your interactions with our emails and website, including device details, IP addresses, browser type, and usage patterns.
2. How We Use Your Information
We use your information to:
- Provide, customize, and enhance our lead generation and matching services.
- Deliver targeted, qualified leads and recommendations based on your profile.
- Communicate about new features, updates, promotions, and partner collaborations.
- Perform data analysis, research, and monitoring to improve user experiences.
- Comply with legal requirements and safeguard the rights and safety of BBF, our users, and third parties.
3. How We Share Your Information
Your information may be shared as follows:
- With Trusted Partners: We may share firmographic data and non-sensitive contact details with affiliates and third-party providers offering services beneficial to your business, including:
- Bookkeeping and accounting software
- Payroll, banking, CRM, and tax management tools
- Additional services enhancing operational efficiency
- All partners are contractually obligated to uphold strict confidentiality and data protection standards.
- Legal Requirements: We may disclose information in response to legal processes, subpoenas, court orders, or government requests.
- Business Transactions: Your information may be shared during mergers, acquisitions, financing arrangements, or sales of business assets.
We never sell your personal information. You have the right to opt out of third-party communications anytime.
4. Your Rights and Choices
SMS Communications
If you provide your mobile number, we may use it to send you occasional text messages related to promotions, alerts, service updates, and lead notifications.
- We do not sell or share your mobile number with third parties for their marketing purposes.
- Message frequency may vary based on your preferences and interaction with our services.
- Message and data rates may apply depending on your mobile plan.
- You can opt out of receiving SMS messages at any time by replying STOP to any message.
You have the right to:
- Access and Correction: Request to access and correct your personal and firmographic information.
- Data Deletion: Request deletion of your data, subject to applicable legal and contractual obligations.
- Manage Communications: Unsubscribe from marketing emails by clicking the unsubscribe link provided in emails or managing preferences within your account settings.
- Opt-out of Sharing: Restrict sharing your information with third-party partners.
5. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking tools to analyze user behavior, enhance functionality, and tailor content and advertisements. You can manage or disable cookies through your browser settings; however, this may impact your user experience.
6. Data Security
We employ industry-standard security practices such as encryption, Secure Socket Layer (SSL) technology, regular security assessments, and controlled access to protect your information from unauthorized access, alteration, disclosure, or destruction. Nonetheless, no internet-based service can guarantee absolute security.
7. Changes to This Policy
We reserve the right to amend this Privacy Policy as needed. We will notify you of significant changes via email or platform notifications at least 30 days before the effective date. Your continued use of our services after such changes indicates acceptance of the updated policy.
8. Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to us at: privacy@bookedbyfriday.com.
By using Booked By Friday services, you consent to the practices described in this Privacy Policy.